Awards

E-volution Awards 2021

E-volution Awards 2021

Best in Travel & Tourism: Bronze Award

We highly appreciate the Bronze award that we received at the E-volution Awards in 2021 in the category Best in Travel & Tourism. During the difficult situation that we faced in the first quarantine, we tried to stay positive and optimistic by adapting our scheduling and strategy in the new era. Keeping our clients’ bookings safe, attracting Greek audience and opening up to international markets that were allowed to travel despite of the restrictive measures were our three main goals. To meet these goals, we had to develop a 360 communication in various channels, in which every channel had its own goals, something that worked out very well for our business.

700% Increase in foreign clients that visited our service point compared to the period before Covid-19

Brand building and trust creation that resulted in 160% increase of traffic from the Google Search channel

Customer service for clients from more than 40 different countries and 4 continents

 

E-volution Awards 2021

E-volution Awards 2021

Customer Service & Satisfaction: Bronze Award

Another major award for Blue Car Rental Greece came to the E-volution Awards of 2021 where we received the Bronze award for the Customer Service and Satisfaction that we already offer for 5 years. Offering an unforgettable experience to our clients is very important for us, as is the creation of a relationship based on trust with each one of our clients. This experience starts before the booking, continues after the booking and before the client arrives in Crete and is completed after the end of the clients’ trip with after sales actions through satisfaction surveys. This year, we gave a lot of effort in the stage before the booking was made, as reassuring our concerned clients was our primary goal.

80% of the concerned clients that contacted us made a booking

95% declares that it would choose BlueCarRental.gr again

5/5 Rating on Facebook Reviews

4,8/5 Rating on Google Reviews

E-volution Awards 2021

E-volution Awards 2021

International e-Commerce: Gold Award

At the E-volution Awards in 2021 we received the Gold award in the category Best in International e-Commerce. This award is a recognition of our marketing actions that helped us in the effort to adapt to the new situation that the Covid-19 pandemic caused in the tourism sector. During this difficult year we managed to open new markets, have clients from 40 and more different countries and more importantly we managed to gain the trust of new and existing clients that chose our services in a time where the sense of security is not to be taken for granted.

Communication of new services such as Free Reservation Changes

Implementation of all safety measures (Installation of disinfectant in all our cars, bio cleaning in every car before it was given to a new client)

Customer service for clients from more than 40 different countries and 4 continents

700% increase of new users that came from new countries

E-volution Awards 2020

E-volution Awards 2020

Customer Service & Satisfaction: Bronze Award

E-volution Awards 2020

With the Bronze award, we have distinguished ourselves at the 2020 E-volution Awards for the Customer Service and Satisfaction that we have been offering for 4 years. For the people of the Βluecarrental.gr, providing an unforgettable experience to the customer is always at the forefront and it’s reflected on each point of contact and customer service. This experience starts from the very first communication with the customer and continues even after booking. Every customer's opinion is important, therefore we have included in our service after sales practices in order to continuously improve our services through reviews.

Over 70% of our customers repeat their bookings

95% would buy again from BlueCarRental.gr

5/5 stars via Facebook Reviews

4.8/5 stars via Google Reviews

E-volution Awards 2020

E-volution Awards 2020

International e-Commerce: Gold & Platinum Awards

E-volution Awards 2020

At the 2020 E-volution Awards, we were awarded twice as Best in International e-Commerce with a Gold and a Platinum Award. These awards demonstrate the contribution of all the Marketing activities through which we were able to enter new markets around the world and serve new customers from over 40 different countries. Every step we take, is focused on offering personalized service to our customers and we are committed to continuously improving our services.

Over 1,000 foreign reservations

Increase of corporate fleet to 135 cars

Serving customers from more than 40 countries on 4 continents

30% increase of organic visits by foreign customers

E-volution Awards 2019

E-volution Awards 2019

Best Cross Border Marketing: Gold Award

E-volution Awards 2019

With the Gold Award in Best Cross Border Marketing, we have distinguished ourselves in the 2019 E-volution Awards for Marketing have decisively contributed to the export activity of the advertised online store internationally. From the very first day of our operation, we set out to offer the best possible experience to every guest - visitor who would come to Heraklion Crete, which is summed up in the motto Quality, Safety, Economy.     

Brand new cars that can cater to both family and traveler needs, giving importance to their safety and credibility

Increase of the corporate fleet from 35 to 120 cars     

Expansion abroad by serving customers from many different countries on 3 continents

E-volution Awards 2019

E-volution Awards 2019

Best in Travel & Tourism: Silver Award

E-volution Awards 2019

At the E-volution Awards in 2019, we have distinguished ourselves in innovation, the services offered, the size of the market in terms of our sales and growth prospects. Being 3 years in the industry and remaining faithful to our values, we have also prioritized customer satisfaction, while our goal was to succeed in introducing new technologies and innovations that improve the local community as a whole. In a year when competition grew, we were awarded Silver with Best in Travel & Tourism.

Over 4,500 customers from over 20 different countries     

Establish the brand to existing customers    

 Emphasis on excellent customer satisfaction

 

 

E-volution Awards 2018

E-volution Awards 2018

Silver - International E-Commerce

E-volution Awards 2018

Blue Car Rental Greece, from its first day of operation in February 2015 to today, is centered around three pillars. The brand-new and excellent quality cars with zero kilometers, Local Specialty & Expertise that characterizes the bluecarrental.gr team as well as the Direct & Personalized Service to any existing or existing customer. These three features have been awarded at the bluecarrental.gr Silver Awards in the field of International E-Commerce at this year's E-volution Awards.

Brand new cars that can cater for both family and traveler needs, giving utmost importance to their safety and credibility

Increase of the corporate fleet from 35 to 120 cars

Expansion abroad by serving customers from many different countries on 3 continents

E-volution Awards 2018

E-volution Awards 2018

Silver- Best in Travel & Tourism

E-volution Awards 2018

BlueCarRental.gr | Sleed: BlueCarRental.gr | Starting Local.. Going Global

Another major award for Blue Car Rental Greece came to the E-volution Awards of 2018 where we distinguished ourselves for innovation, services, market size in terms of sales and growth prospects. One of the key elements of this award was the content marketing strategy for Facebook's channel where, through daily interaction with users, we have sought to become an inspirational place for foreign tourists. The Facebook Page of bluecarrental.gr currently lists more than 6,000 targeted fans from over 20 countries.

Over 2,500 customers from over 20 different countries

Establish the brand to existing customers.

Emphasis on Excellent Customer Satisfaction with Review Rate over 7/10 on all Channels

E-volution Awards 2017

E-volution Awards 2017

Distinction in e-commerce

E-volution Awards 2017

BlueCarRental.gr | Sleed: BlueCarRental.gr | From Startup to 4.500+ Converted Customers

We were awarded Distinction in e-commerce, the E-volution Awards of 2017 for the volume of transactions and the e-shop innovation. With the aim of delivering an optimal, immediate and complete experience of serving the online consumer in Greece and abroad, this is also reflected in the vision of the company, which is to become the online market leader in the Crete market, always on the basis of the best customer experience & customer loyalty.

Optimizing results in a difficult market like tourism that may display the highest competition & costs

Keeping the overall rate of purchases above 4%

Continuous growth in the fleet of cars and customers served by Blue Car Rental